This Privacy Policy (“Policy”) applies to www.rocketweave.com and Rocketweave, LLC (“Company,” “we,” “us”) and describes how we collect, use, and protect information from visitors to our website. By using the Company website, you consent to the practices described in this Policy.
1. Information We Collect
We collect personal information only when you provide it to us directly. This happens primarily when you fill out a form on our website — for example, to download a resource such as our white paper, or to contact us. The information we collect through these forms is limited to:
- First and last name
- Email address
We do not operate user accounts, run sweepstakes or contests, or collect payment information through our website. If that changes, we will update this Policy accordingly.
2. How We Use Your Information
We use the information you provide to:
- Deliver the content, resources, or information you request
- Respond to your inquiries and communicate with you about our services
- Send occasional updates about Rocketweave’s services and insights, which you may unsubscribe from at any time
- Maintain the security of our website and prevent misuse or fraud
- Comply with applicable laws, regulations, and legal requests
- Maintain our internal business records
3. We Do Not Sell Your Data
Rocketweave does not sell, rent, or trade your personal information to third parties, and we never have.
We may share your information with trusted service providers who help us run our business — for example, our website hosting, email delivery, and customer relationship management (CRM) platforms — solely so they can provide those services on our behalf. These providers are contractually prohibited from using your information for any other purpose.
We may disclose your information without notice if required by law, or in the good-faith belief that doing so is necessary to comply with legal process, protect the rights or property of the Company, or protect the safety of our users or the public.
4. Your Privacy Choices
Because Rocketweave does not sell or share personal information with third parties for their own marketing purposes, the formal “opt-out of sale” process required of some businesses under the California Consumer Privacy Act (CCPA) and similar laws does not apply to us.
Regardless, you may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, using the contact information in Section 12 below. We will honor verifiable requests except where retaining information is necessary to complete a transaction, comply with a legal obligation, resolve disputes, or enforce our agreements.
5. Cookies and Tracking
Our website uses a small number of cookies that are necessary for it to work, including a cookie that remembers your cookie-consent choice. With your consent, we also use Google Analytics to understand how visitors use our site; these statistics cookies are only set if you accept them in our cookie banner, and you can change your choice at any time. We also use Cloudflare Web Analytics, which measures page visits without cookies or tracking individual visitors, to understand overall traffic to our site. We do not use advertising or social media tracking cookies. Our Cookie Policy lists the cookies we use.
You can update your cookie preferences at any time using the Cookie Settings link in the footer of our website. You can also decline cookies through your browser settings, though some site features may not function as intended if you do.
Like most websites, our web server and security software automatically log certain technical information when you visit, such as your IP address, browser type, and the pages requested. We use this information only to operate and protect our website, for example to detect and block malicious traffic.
6. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites, and we encourage you to review the privacy policy of any site that collects your personal information.
7. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure, including transmitting data over encrypted (SSL/TLS) connections where applicable.
No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a security incident involving personal information, we will investigate promptly and provide notice to affected individuals and applicable regulators as required by law.
8. Children’s Privacy
Our website is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Email Communications
We may email you regarding your inquiry, our services, or occasional updates and insights. You may opt out of marketing emails at any time by clicking “unsubscribe” in any such email, or by contacting us directly.
10. Third-Party Hosting
We may store data on servers operated by reputable third-party hosting and service providers under contract with us.
11. Changes to This Policy
We may update this Policy from time to time, such as when our practices or applicable law change. Material changes will be noted by updating the effective date below and, where appropriate, by posting a notice on our website.
12. Contact Us
Questions or concerns about this Policy or our privacy practices can be directed to:
Rocketweave, LLC
1208 Waldorf Ln
Rohnert Park, CA 94928
Email: [email protected]
Phone: 1-415-758-3282
13. Additional Information for Visitors in the EEA, UK, and Switzerland
This section applies if you are located in the European Economic Area, the United Kingdom, or Switzerland, and supplements the rest of this Policy.
Who is responsible for your data. Rocketweave, LLC, 1208 Waldorf Ln, Rohnert Park, CA 94928, USA, is the controller of your personal data. You can contact us about any privacy matter at [email protected].
Why we use your data, and our legal basis.
- Responding to your inquiries and providing resources you request: to take steps at your request, and our legitimate interest in responding to business inquiries (GDPR Article 6(1)(b) and (f)).
- Sending occasional updates about our services: your consent where the law requires it, otherwise our legitimate interest in business-to-business marketing (Article 6(1)(a) or (f)). You can unsubscribe at any time.
- Operating and securing our website, including server and security logs: our legitimate interest in keeping the site available and safe (Article 6(1)(f)).
- Website statistics (Google Analytics) and any other non-essential cookies: your consent, given through our cookie banner (Article 6(1)(a)).
- Meeting legal obligations: Article 6(1)(c).
Business contact information from other sources. We may also collect business contact details, such as name, job title, employer, and professional profile, from publicly available professional sources such as LinkedIn and company websites. We use this information to identify and contact professionals who may be interested in our services, based on our legitimate interest in business-to-business outreach. You can object to this at any time, and we will stop.
Who receives your data. We share personal data only with service providers acting on our behalf, such as our website hosting provider, our email provider, and our customer relationship management platform (HubSpot), Google (for website statistics, only if you consent to statistics cookies), and as described in Section 3.
International transfers. We are based in the United States, and our service providers may process data in the United States or other countries. Where required, we rely on appropriate safeguards for these transfers, such as the European Commission’s Standard Contractual Clauses or a provider’s certification under the EU-U.S. Data Privacy Framework and its UK and Swiss extensions.
How long we keep your data. We keep inquiry and contact information for as long as needed to respond to you and to maintain our business relationship, and we periodically review and delete records we no longer need. Server and security logs are kept for a limited period. We keep data longer only where the law requires it.
Your rights. You have the right to access, correct, or delete your personal data; to restrict or object to how we use it; and to receive a copy in a portable format. You can object to direct marketing at any time. Where we rely on your consent, you can withdraw it at any time; this does not affect anything we did before you withdrew. To exercise these rights, email [email protected]. We will respond within one month.
Right to complain. You also have the right to lodge a complaint with the data protection authority in the country where you live or work.
Other points. Providing your information is voluntary, but we cannot respond to an inquiry without a way to contact you. We do not make decisions about you based solely on automated processing, including profiling, that produce legal or similarly significant effects.
Effective as of August 1, 2026. Last updated October 28, 2026.